Our Process, tailor made for you.
Inception/Design:
We are happy to be involved at a very early stage - we are able to input on design as we also design and build new homes to sell on a speculative basis ourselves. We are much more aware than most of what can go adrift at this design stage and can give advice regarding cost engineering.
Architects do not always have the cost information we able to draw on and can sometimes design in unnecessary costs without realizing it. There is often more ways than one to approach the design and we can usually spot these and put forward ideas and solutions. We can also help with specification offering suggestions. We can usually put forward alternatives that meet the quality and appearance requirements but keep costs in control. We have an eye for detail and can visualize plans, elevations and sections in 3 dimensions.
When we design our own homes our aim is for potential customers to be sufficiently impressed enough to make the purchase. This insight and knowledge enables us to assist on design to give the customer what they want not what the designer wants.
We do work with some excellent architects that will help as part of our team to bring clients dreams to reality (not their own). We are more than happy to suggest a suitable architect to suit your project. In some circumstances we are able to take on the whole design process ourselves.
Build:
We approach the build stage in a systematic and methodical way. Efficiency and timely production is important but we don’t lose sight of what we are doing.
We have an eye for detail and any design issues not picked up at the design stage are dealt prior to them being built in.
We are able to carry out most construction projects on a Building Control Building Notice - very few builders will do this. This means the work is still inspected and signed off by Building Control without the need or expense of paying for working drawings or building regulation drawings. We are capable of undertaking quite complex projects on a Building Notice and are more than competent to deal with things in this way. Where time is of the essence to proceed with a project this can shorten the overall process.
We are conversant with the latest Health and Safety Regulations. In particular we are now working on the new regs for new build homes which have just come into force and can assist at an early stage.
Our workforce are highly skilled and well trained and used to working as a team to produce very high quality work. Depending on the size of the project it will either be overseen by Kurt Groves or our Site Manager - Dale Wilkins and on occasions Peter Groves. Dale has worked for the company from school as a trainee carpenter, he is multi-skilled and can deal with almost all that comes his way .
Handover and ongoing support:
The last couple of weeks before hand over can be a busy time for both a builder and customer alike. We try to make this as painless as possible. We will try our utmost to list all outstanding items left to finish along with any snags. Yes we do have snags but we try to deal with them professionally and effectively without compromise. Anne who assists me in the office also joins in on site to help clean for handover, she has an eye for detail and she always drafts the snagging list.
If a problem occurs we don’t quibble or try to duck our responsibility we just sort it out. Unfortunately this is not something that can be said for all builders.
We do not advertise, this makes it even more important to try our best to keep our customers satisfied with our aftersales service. Where it is acceptable to the customer we may ask if a new potential customer may make contact to discuss the project we undertook and possibly view the project.